Terms & Conditions

Overview

These Terms & Conditions explain the rules for using the Dottir website and taking part in our services, including fitness classes, wellbeing sessions, and community programmes.

By using this website or booking a session with us, you agree to these terms.

About Dottir

Dottir is a wellbeing centre based in South Tyneside offering strength and fitness classes, wellbeing services, and community support programmes through our CIC.

Use of this website

You agree to use this website in a responsible way and not to:

  • Use it for anything unlawful or harmful

  • Attempt to gain unauthorised access to the site or its systems

  • Copy or reproduce content without permission

  • Misuse contact forms or communication channels

We reserve the right to update, change, or remove content at any time without notice.

Bookings and class participation

By booking or attending any class or session with Dottir, you agree to the following:

  • You are responsible for ensuring you are medically and physically fit to take part

  • You should inform us of any injuries, medical conditions, or concerns before participating

  • You take part in all activities at your own risk

While our coaches and instructors aim to provide safe and supportive sessions, participation in physical activity always carries some level of risk.

Health and wellbeing disclaimer

Dottir classes and services are designed to support general fitness and wellbeing.

They are not a substitute for medical advice, diagnosis, or treatment.

If you have any health concerns, please consult your GP or healthcare professional before starting any new exercise or wellbeing programme.

Cancellations and changes

We reserve the right to:

  • Cancel or reschedule classes or services if necessary

  • Change instructors, timetables, or locations where required

Where possible, we will provide reasonable notice of any changes.

If you have booked a paid session, cancellation and refund policies will be shared at the point of booking.

Payments (if applicable)

Where services are paid for, payment must be made in full at the time of booking unless otherwise stated.

We reserve the right to refuse or cancel bookings if payment is not received.

Community conduct

We are committed to creating a safe, respectful, and supportive environment for everyone.

We do not tolerate:

  • Discrimination of any kind

  • Harassment or abusive behaviour

  • Disruption of classes or services

We reserve the right to refuse entry or remove individuals who do not respect this policy.

Intellectual property

All content on this website, including text, logos, images, and branding, belongs to Dottir unless otherwise stated.

You may not reproduce or use any content without prior written permission.

Limitation of liability

While we take care to provide safe and professional services, Dottir is not liable for:

  • Any injury or loss resulting from participation in classes or services

  • Any indirect or consequential loss arising from use of the website or services

Participation is at your own risk.

External links

Our website may include links to third-party websites or services. We are not responsible for the content or practices of these external sites.

Changes to these terms

We may update these Terms & Conditions at any time. Any changes will be posted on this page.

Contact us

If you have any questions about these Terms & Conditions, please contact:

Dottir Strength & Fitness
dottirstrengthandfitness@gmail.com

Privacy Policy

Overview

This Privacy Policy explains how Dottir collects, uses, and protects your personal information when you use our website or get in touch with us.

Dottir is committed to protecting your privacy and handling your data responsibly in line with the UK General Data Protection Regulation (UK GDPR).

Who we are

Dottir is a wellbeing centre based in South Tyneside, offering strength and fitness classes, wellbeing services, and community programmes through our CIC.

If you have any questions about this policy, you can contact us at:
dottirstrengthandfitness@gmail.com

What information we collect

We may collect the following information when you interact with our website or contact us:

  • Your name

  • Email address

  • Phone number (if provided)

  • Any message or enquiry you send us

  • Information about how you use our website (such as pages visited, via cookies)

We only collect information that is necessary for us to provide our services or respond to your enquiry.

How we use your information

We use your information to:

  • Respond to enquiries or messages

  • Provide information about classes, services, or events

  • Manage bookings or memberships (if applicable)

  • Improve our website and services

  • Send updates or communications (only if you have opted in)

We will never sell your data or share it with third parties for marketing purposes.

Lawful basis for processing

We process your personal data based on:

  • Your consent (for example, when you sign up for updates)

  • Our legitimate interests (such as responding to enquiries or improving services)

  • Contractual necessity (if you book a class or service)

Cookies

Our website may use cookies to help it function properly and to understand how people use the site.

Cookies may collect information such as pages visited and time spent on the site.

You can control or disable cookies through your browser settings at any time.

How we store your data

We take appropriate steps to keep your personal data secure.

Your information is stored safely and only accessed when necessary for the purposes outlined in this policy.

How long we keep your information

We only keep your personal data for as long as necessary to:

  • respond to enquiries

  • provide services

  • meet legal or accounting requirements

After this, your data will be securely deleted.

Your rights

Under data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent at any time

  • Object to or restrict certain types of processing

To exercise any of these rights, please contact us at dottirstrengthandfitness@gmail.com

Third-party services

We may use trusted third-party services (such as website hosting or booking systems) to help run our business. These providers only process your data on our behalf and are required to keep it secure.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Dottir Strength & Fitness
dottirstrengthandfitness@gmail.com