Terms & Conditions
Overview
These Terms & Conditions explain the rules for using the Dottir website and taking part in our services, including fitness classes, wellbeing sessions, and community programmes.
By using this website or booking a session with us, you agree to these terms.
About Dottir
Dottir is a wellbeing centre based in South Tyneside offering strength and fitness classes, wellbeing services, and community support programmes through our CIC.
Use of this website
You agree to use this website in a responsible way and not to:
Use it for anything unlawful or harmful
Attempt to gain unauthorised access to the site or its systems
Copy or reproduce content without permission
Misuse contact forms or communication channels
We reserve the right to update, change, or remove content at any time without notice.
Bookings and class participation
By booking or attending any class or session with Dottir, you agree to the following:
You are responsible for ensuring you are medically and physically fit to take part
You should inform us of any injuries, medical conditions, or concerns before participating
You take part in all activities at your own risk
While our coaches and instructors aim to provide safe and supportive sessions, participation in physical activity always carries some level of risk.
Health and wellbeing disclaimer
Dottir classes and services are designed to support general fitness and wellbeing.
They are not a substitute for medical advice, diagnosis, or treatment.
If you have any health concerns, please consult your GP or healthcare professional before starting any new exercise or wellbeing programme.
Cancellations and changes
We reserve the right to:
Cancel or reschedule classes or services if necessary
Change instructors, timetables, or locations where required
Where possible, we will provide reasonable notice of any changes.
If you have booked a paid session, cancellation and refund policies will be shared at the point of booking.
Payments (if applicable)
Where services are paid for, payment must be made in full at the time of booking unless otherwise stated.
We reserve the right to refuse or cancel bookings if payment is not received.
Community conduct
We are committed to creating a safe, respectful, and supportive environment for everyone.
We do not tolerate:
Discrimination of any kind
Harassment or abusive behaviour
Disruption of classes or services
We reserve the right to refuse entry or remove individuals who do not respect this policy.
Intellectual property
All content on this website, including text, logos, images, and branding, belongs to Dottir unless otherwise stated.
You may not reproduce or use any content without prior written permission.
Limitation of liability
While we take care to provide safe and professional services, Dottir is not liable for:
Any injury or loss resulting from participation in classes or services
Any indirect or consequential loss arising from use of the website or services
Participation is at your own risk.
External links
Our website may include links to third-party websites or services. We are not responsible for the content or practices of these external sites.
Changes to these terms
We may update these Terms & Conditions at any time. Any changes will be posted on this page.
Contact us
If you have any questions about these Terms & Conditions, please contact:
Dottir Strength & Fitness
dottirstrengthandfitness@gmail.com
Privacy Policy
Overview
This Privacy Policy explains how Dottir collects, uses, and protects your personal information when you use our website or get in touch with us.
Dottir is committed to protecting your privacy and handling your data responsibly in line with the UK General Data Protection Regulation (UK GDPR).
Who we are
Dottir is a wellbeing centre based in South Tyneside, offering strength and fitness classes, wellbeing services, and community programmes through our CIC.
If you have any questions about this policy, you can contact us at:
dottirstrengthandfitness@gmail.com
What information we collect
We may collect the following information when you interact with our website or contact us:
Your name
Email address
Phone number (if provided)
Any message or enquiry you send us
Information about how you use our website (such as pages visited, via cookies)
We only collect information that is necessary for us to provide our services or respond to your enquiry.
How we use your information
We use your information to:
Respond to enquiries or messages
Provide information about classes, services, or events
Manage bookings or memberships (if applicable)
Improve our website and services
Send updates or communications (only if you have opted in)
We will never sell your data or share it with third parties for marketing purposes.
Lawful basis for processing
We process your personal data based on:
Your consent (for example, when you sign up for updates)
Our legitimate interests (such as responding to enquiries or improving services)
Contractual necessity (if you book a class or service)
Cookies
Our website may use cookies to help it function properly and to understand how people use the site.
Cookies may collect information such as pages visited and time spent on the site.
You can control or disable cookies through your browser settings at any time.
How we store your data
We take appropriate steps to keep your personal data secure.
Your information is stored safely and only accessed when necessary for the purposes outlined in this policy.
How long we keep your information
We only keep your personal data for as long as necessary to:
respond to enquiries
provide services
meet legal or accounting requirements
After this, your data will be securely deleted.
Your rights
Under data protection law, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent at any time
Object to or restrict certain types of processing
To exercise any of these rights, please contact us at dottirstrengthandfitness@gmail.com
Third-party services
We may use trusted third-party services (such as website hosting or booking systems) to help run our business. These providers only process your data on our behalf and are required to keep it secure.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Dottir Strength & Fitness
dottirstrengthandfitness@gmail.com